Resetting Learner Passwords

Modified on Thu, 16 Nov 2023 at 09:27 AM

Instructor Guide

XperienceED (XED) 

Resetting Learner Passwords



Throughout the school year, a user will inevitably forget their password. While you cannot see their current password, you do have the ability to reset a learner password. You will then instruct them to create a new password. 


Step 1: From the landing page, select Group Management. 





Step 2: Within one of your groups, select Users. 




Step 3: Beneath the group information, select Learners. 





Step 4: Next to each user, you will see a pencil symbol. Choose the pencil symbol for the user that needs a password reset.





Step 5: In the edit user window, the password field will be blank. Simply type a new password for the user.




Step 6: Click Save. Be sure to remind the user to log in and create a new, strong password immediately. 

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